PluralSoft has worked with multiple
large and telecommunications organizations for architecting and
deploying data integration solutions with business intelligence
capabilities. Our offering of the combination of business intelligence
and telecommunications domain experience is unfounded in the market,
and helps clients understand what 'intelligence' can be garnered
from each bit of data as a corporate asset promoting operational
efficiencies and enhanced profitability.
| Business Domain Expertise: |
 |
Business process knowledge
for wired, wireless, cable and satellite broadcasting
domains |
|
Business Support Systems
such as Billing and Customer Care, ERP, HR and Supply
Chain Optimization |
|
Expertise on business process
implemented using common telecommunications applications
from AMDOCS, CSG and Convergys |
| |
|
|
| Solution/Service Offerings: |
|
Process, Organization, and
Technology Assessments |
|
Program management for Enterprise
Data Warehouse |
|
Reference Data Management |
|
Key Performance Indicator
(KPI) definition and implementation, such as ARPU and
Churn |
|
Financial Performance Monitoring
considering various revenue items such as billed revenue,
earned revenue, in-collect revenue, equipment & accessory
revenues and expense items such as Subscriber Acquisition
Cost, roaming, handset subsidy etc. |
|
Business Intelligence on
customer life-cycle from acquisition to churn |
|
Call Center analytics |
|
Supply Chain Management |
|
Event Driven Architecture
for effective information management |
|
Skilled personnel with expertise
in open source BI tools such as MySQL, Greenplum, Pentaho
Suite and OpenI |
|
Skilled personnel with expertise
in closed-source BI tools such as Teradata, Informatica,
Business Objects, Oracle Business Intelligence Suite,
SQL Server Reporting Services, SQL Server Integration
Services, SQL Server Analysis Services |
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