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Travel & Transportation Solutions

    

PluralSoft has worked with multiple large and Travel and Transportation organizations for architecting and deploying data integration solutions with business intelligence capabilities. Our offering of the combination of business intelligence and domain experience is unfounded in the market, and helps clients understand what 'intelligence' can be garnered from each bit of data as a corporate asset promoting operational efficiencies and enhanced profitability.

Business Domain Expertise:
Business process knowledge of Cruise Lines, airlines and Cargo operations
Pervasive business applications such as reservation, POS, ERP applications
Business process knowledge of distribution of ticketing through multiple channels and value added service providers
Yield management for maximizing ticket based revenues
Channel management for customer acquisition and distribution of products and services
Analysis of spilling of demand based on constraints such as cabin class, ticket-class, date and seasonality of travel, number of hops and availability of seats.
   
Solution/Service Offerings:
Process, Organization, and Technology Assessments
Program management for Enterprise Data Warehouse
Reference Data Management
Key Performance Indicator (KPI) definition and implementation, such as ARPU and Churn
Financial Performance Monitoring considering various revenue items across inherent business lines/models of hospitality, food and beverage, gaming and retail industries
Business Intelligence on customer life-cycle from acquisition to churn
Call Center analytics
Supply Chain Analytics
Revenue Analysis for on-board and off-board non-ticketing revenues
Event Driven Architecture for effective information management
Skilled personnel with expertise in open source BI tools such as MySQL, Greenplum, Pentaho Suite and OpenI
Skilled personnel with expertise in closed-source BI tools such as Teradata, Informatica, Business Objects, Oracle Business Intelligence Suite, SQL Server Reporting Services, SQL Server Integration Services, SQL Server Analysis Services
  Case Studies
Buying pattern analytics for a large Cruise Line Company
Total Yield Management strategy
   
       
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