PluralSoft has worked with multiple
large and Travel and Transportation organizations for architecting
and deploying data integration solutions with business intelligence
capabilities. Our offering of the combination of business intelligence
and domain experience is unfounded in the market, and helps clients
understand what 'intelligence' can be garnered from each bit of
data as a corporate asset promoting operational efficiencies and
enhanced profitability.
| Business Domain Expertise: |
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Business process knowledge
of Cruise Lines, airlines and Cargo operations |
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Pervasive business applications
such as reservation, POS, ERP applications |
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Business process knowledge
of distribution of ticketing through multiple channels
and value added service providers |
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Yield management for maximizing
ticket based revenues |
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Channel management for customer
acquisition and distribution of products and services |
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Analysis of spilling of demand
based on constraints such as cabin class, ticket-class,
date and seasonality of travel, number of hops and availability
of seats. |
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| Solution/Service Offerings: |
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Process, Organization, and
Technology Assessments |
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Program management for Enterprise
Data Warehouse |
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Reference Data Management |
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Key Performance Indicator
(KPI) definition and implementation, such as ARPU and
Churn |
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Financial Performance Monitoring
considering various revenue items across inherent business
lines/models of hospitality, food and beverage, gaming
and retail industries |
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Business Intelligence on
customer life-cycle from acquisition to churn |
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Call Center analytics |
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Supply Chain Analytics |
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Revenue Analysis for on-board
and off-board non-ticketing revenues |
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Event Driven Architecture
for effective information management |
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Skilled personnel with expertise
in open source BI tools such as MySQL, Greenplum, Pentaho
Suite and OpenI |
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Skilled personnel with expertise
in closed-source BI tools such as Teradata, Informatica,
Business Objects, Oracle Business Intelligence Suite,
SQL Server Reporting Services, SQL Server Integration
Services, SQL Server Analysis Services |
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